All the information that you need with our answer to the frequest questions:
Rooms are available for check-in at 2.00 pm. If you arrive earlier, Residenza D’Epoca Alessandra will gladly store your luggage.
Room check out is at 11.00 am. If you are staying in the city longer, feel free to store your luggage with us until your departure.
Rates showed in our web site are per room per day.
At the moment of the reservation we’ll ask you a guarantee,
you’ll decide if you prefer to leave us your credit card details or if you prefer to make a bank transfer.
The payment of the stay will be done at your arrival. You’ll pay in advance only choosing the prepaid and not refundable rate.
Yes, we we accept Visa, Mastercard e American Express.
Residenza D’Epoca Alessandra offers Free WiFi.
Residenza D’Epoca Alessandra is located on the first floor (second floor for north Americans) of the building,
You have a short climb up a staircase of just 35 steps.
Residenza D’Epoca Alessandra offer you Hotel Alessandra’s concierge services which are available to guests whilst you enjoy your stay here.
The desk is literally on the second floor (third US) of the building across the street.
Services include laundry services, transportation rentals, ticket purchases for museums and live events.
If you have a particular need, just contact our professional staff who will assist you.
Yes, we have a deposit for bags free of charge that will be at your disposal on the arrival and departure day.
Service available at Hotel Alessandra, in the building across the street.
No, there aren’t. At your arrival we’ll give you the key card that you can keep with you during your stay and be completely independent.
If you are arriving to Florence by car, let us know when booking your reservation. Residenza D’Epoca Alessandra can ensure you vehicle is accommodated for 25 Euro/day at Garage Inferno. Garage Inferno is located 100 meters from Residenza D’Epoca Alessandra and is easily accessible.
You’ll find the information to reach us in Location
If you are arriving to Florence by car, let us know when booking your reservation.
Residenza D’Epoca Alessandra can ensure you vehicle is accommodated for 25 Euro/day at Garage Inferno.
Garage Inferno is located 100 meters from Residenza D’Epoca Alessandra and is easily accessible.
Residenza D’Epoca Alessandra can arrange private cars with English speaking drivers to escort you through
medieval towns such as; Siena, San Gimignano and Monteriggioni.
Enjoy the vineyard and castle views and don’t forget to stop at the wineries for a wine-tasting!
Residenza D’Epoca Alessandra is happy to assist you in providing a private guide
to explore the wonderful museums Florence has to offer, or maybe you would prefer a walking tour.
Whichever your preference, be sure to let us know.
Prices are per room per night and include:
The tourist tax, equal to € 4.80 per person per night is not included in the price for the room.
This will be added to the bill for your room, and should be paid in cash on arrival.
We are sorry to inform you that dog /pets are not allowed.
We are sorry to inform you that all our rooms are No Smoking.
We are sorry to inform you that child younger thant 12 years are not allowed.
Cancellations and/or amendments are FREE OF CHARGE if requested under the terms specified below, and have to be communicated by e-mail firstname.lastname@example.org.
For late arrivals, early departures or cancellations made after less than 5 days, the sum equivalent to a one night stay will be charged.
In case of pre-paid rates, credit card details will be used to make the payment for the stay at the time of booking, with no refund provision.